Privacy Policy

At Excago, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, such as your name, email address, shipping address, and payment information when placing an order. Additionally, we collect data related to your interactions with our website, including IP addresses, browser type, and usage patterns.

2. How We Use Your Information

Your information is used to:

  • Process orders and deliver products
  • Provide customer service through our chatbot or email
  • Improve the website and overall user experience
  • Send transactional communications, such as order confirmations and shipping updates

3. Payment Information

To ensure secure transactions, we only accept payments through PayPal. All payment information is processed by PayPal, and we do not store any payment details on our servers.

4. Shipping and Delivery

We offer free shipping within the USA, and all prices include applicable taxes and fees. Shipping times typically range between 15 to 25 days, with a handling time of 3 to 5 business days. While we do not offer in-store pickups, terminal point delivery is available upon request.

5. Sharing of Information

We do not sell, trade, or transfer your personal information to third parties, except as necessary to fulfill orders, process payments, or comply with legal obligations.

6. Data Protection

We take the security of your personal data seriously. Our website is protected by SSL encryption, and payments are handled securely through PayPal.

7. Cookies

We use cookies to improve your browsing experience. Cookies help us remember your preferences and track site usage. You can disable cookies via your browser settings, though this may impact the functionality of the site.

8. Your Rights

You have the right to access, correct, or delete any personal information we hold about you. If you wish to exercise these rights or have concerns about your privacy, please reach out to us.

9. Changes to this Policy

We may occasionally update this privacy policy. Any changes will be posted on this page, and we encourage you to review the policy periodically.

You got it! Here’s the updated version with “or via live chat for a fast reply” added in smoothly:

For any inquiries or concerns regarding our Privacy Policy, please contact us at:

Excago
Address: 92133 E Sand River Ln, Washington, UT 84780, United States
Email: contact@excago.com
Phone: +1 (662) 674-8843, or via live chat for a fast reply